Shipping, Refunds & Returns

SHIPPING

We have decided to trial a flat rate $10 Australia-wide shipping to simplify multiple item orders.

For the rest of the world we are currently supporting orders to several countries with tracked shipping. PAYPAL ONLY ACCEPTED. You can contact us with an item list and we can quote you shipping. If agreeable we will invoice you via PayPal for the order – only your PayPal email will be required from you for us to do this.

Estimates for up to 500g packed orders (approx. 3 dolls and some accessories):

UK & EUROPE AU$24.75

NZ AU$14.80

USA AU$19.95

REFUNDS

If an item is received that is the wrong item or is damaged or is in some way substantially not as described in the listing…please contact us with 7 days.

We are understanding and easy to talk to about any issues & are happy to work out an agreeable solution – either full or partial refunds.

To be eligible for a return your item must be in the same condition that you received it.

RETURNS

Please address return items to:

FASHION DOLLS ‘N MORE

PO BOX 7717

LAUNCESTON TAS 7250

If the fault is ours, we will cover the return shipping cost. Otherwise you will be responsible for paying for your own shipping costs for returning your item.